Features
Everything the office used to be.
Ailura is built on one rule we call “Greasy Hands”: if you can't use it wearing dirty gloves in a hot attic, it doesn't ship. That means big buttons, voice input, and nothing that asks you to type in a part number.
Your website, number, and email
- A real business website at yourname.com, built and hosted for you
- A local business phone number, ready to ring. Already have one your customers know? Keep it.
- We register the domain and handle the renewals, so there's no separate account for you to remember
- A matching email address at you@yourname.com. It forwards to your phone unless you want a full inbox.
- Your logo and your service area on the page before you take the first call
- Wired straight into your booking page and the app, so there's one system to learn instead of three
Front office
- Your own booking page at book.ailura.net/yourshop, plus a widget you can drop onto your website
- Customers only see the times you have free, so nothing gets double-booked
- The dispatch fee is collected at booking and goes straight to your account
- Anyone who starts a booking and drops off still lands in your dashboard, with enough detail to call them back
Premium
The AI receptionist: phone, text, and web chat
- Answers in a natural voice, day or night, including the calls you miss or forward
- Handles the caller's questions and books the appointment into your live calendar
- The same assistant runs the chat widget on your website
- Two-way texting for the customers who would rather not call
- Takes a message when it has to, reminds you to call back, and puts urgent calls through to you
- It only offers windows you have open, and it never invents a price. Ask for a human and it hands off.
- Every call, text, and chat is logged in your dashboard
Scheduling and dispatch
- Slots that account for travel time, with no calendar dragging
- Your stops reordered by drive time every morning
- Block off personal time. You decide which weekends and which windows you work.
- A feed into whichever calendar app you already use
Quotes, invoices, and getting paid
- Good / Better / Best quotes drafted from your own price list, never from a made-up number
- Quotes and invoices sent from your phone, standing in the driveway
- Text-to-pay by card, bank transfer, Cash App Pay, or Apple Pay, with Klarna and Affirm financing on the big tickets
- Maintenance memberships and a small storefront, for money that comes in every month
- A review request that goes out on its own once the invoice is paid
Parts, inventory, and job costing
- Buy your parts anywhere. Big box, supply house, online. No wholesale account required.
- Scan a barcode to count what's on the van or in the garage. The next shopping list writes itself.
- Photograph the receipt and the parts get charged to the right job
- The real margin on every job, once parts and labor come out
- A toolbox of trade calculators in your pocket
Back office
- One dashboard with today's jobs, the money in, and the leads waiting on you
- A nightly report that closes out the day at a glance
- QuickBooks sync you never have to think about. No exporting, no importing.
- Confirmations, reminders, and on-my-way messages sent for you, by text or email